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EnglishChongqing Xinqinyuan Food Co., Ltd., with nearly 400 chain stores and more than 2,000 employees, has built a sweet business through its high-quality bread and cakes, earning a strong reputation across Chongqing and the entire country. However, as the company continues to grow, it faces significant challenges in quickly supporting store transfers, addressing internal departmental management needs, and reducing the workload for HR and finance teams.
In the wave of digital transformation, Chongqing Xinqinyuan Food Co., Ltd. chose to partner with DingTalk. Leveraging DingTalk's powerful office automation (OA) system, the low-code development platform Yida, and intelligent financial management tools, the company built a customized digital management platform tailored to its unique needs.
Xinqinyuan began adopting a new franchise model for its stores in 2023. Through DingTalk, Xinqinyuan established close connections with franchisees, ensuring consistent training, promotions, and standardized operations across all locations. By selecting DingTalk as the company’s unified office platform, Xinqinyuan not only gained access to a comprehensive OA system but also benefited from DingTalk’s ability to meet the diverse needs of various functional departments, enabling centralized management. With DingTalk’s advanced scheduling features, we successfully addressed attendance management for nearly 400 stores and 2,000 employees, making store transfers, position changes, and shift scheduling both efficient and convenient. Leveraging DingTalk Professional Edition’s powerful capabilities, we customized attendance data to align with the company’s specific requirements, significantly reducing repetitive tasks and freeing up substantial human resources.
— Chen Yunzhu, Group HR Manager
We used Yida’s low-code development approach to configure more than 70 workflows and thousands of workflow lines. These workflows can be flexibly adjusted to meet the needs of different departments. With Yida’s drag-and-drop form builder, we were able to rapidly develop applications that fit our requirements and seamlessly integrate with other systems using connectors, effectively eliminating data silos while dramatically cutting development costs and time.
— Wang Huan, Group IT Manager
"Yida"
Developing an app in just 3 days
In 2023, Xinqinyuan migrated more than 80 complex workflows and thousands of workflow lines from its original OA system to Yida. Through permission management and portal design, the company optimized workflow categorization, organizing workflows by department to eliminate the previous challenge of quickly locating specific processes. Yida’s drag-and-drop interface enabled the IT department to respond swiftly within 3 days, developing the necessary tools and saving significant costs. By training different departments, each team can now build small tools on their own, easing the workload on the IT department and enabling self-service agile development.
Yida also helped the finance department achieve more precise expense reimbursement management. With intelligent financial controls, every invoice can be checked for duplicates and verified, reducing the manual work of invoice matching and ensuring transparent, controllable expense management. In addition, Xinqinyuan established an expense reimbursement process that meets financial requirements, enabling fine-grained expense management across departments, reducing the need for financial reporting, and preventing uncontrolled spending.
DingTalk Attendance Expert
Attendance statistics efficiency tripled
Through DingTalk Attendance Expert, Xinqinyuan effectively addressed the challenges of managing store attendance and tracking employees working off-site. DingTalk supports multiple attendance methods, including fixed shifts and flexible scheduling, allowing different attendance groups to be set up based on job roles and employee levels. Shift schedulers can manage schedules directly via mobile devices, and employee clock-in data is uploaded in real time, greatly improving management efficiency.
Leave requests, shift swaps, off-site assignments, and overtime approvals are all processed through DingTalk’s approval workflows. Management can view attendance data in real time and handle approval tasks quickly. For attendance statistics and payroll calculations, Xinqinyuan uses DingTalk Professional Edition to customize attendance report fields according to payroll needs, reducing the time required for data processing from 3 days to just 1 day, significantly boosting the speed and accuracy of payroll calculations.
Efficient collaboration
Securing information flow
In terms of employee collaboration, Xinqinyuan faced several challenges: new employees had to be added as contacts before they could send materials; group chats were not promptly cleared after employees left, potentially leading to information leaks; and it was difficult to quickly find the right people for cross-departmental collaboration, hindering internal efficiency. As the company’s unified communication and collaboration platform, DingTalk effectively solved these issues.
DingTalk’s group messaging, calendar, and to-do features meet daily office needs, enabling faster and more accurate information sharing. The one-click DING feature for urgent messages, along with read/unread status indicators, further enhances communication efficiency. DingTalk also automatically removes departing employees from group chats and encrypts company data, ensuring information security. The anti-screen recording and screenshot features in confidential groups effectively reduce the risk of information leakage. In addition, DingTalk’s knowledge and document management tools facilitate internal training and help the organization capture and preserve institutional knowledge.
DingTalk’s integrated solutions—from attendance management to information security—have provided solid support for Xinqinyuan’s digital transformation. Looking ahead, as technology continues to advance and digital transformation deepens, Xinqinyuan will continue to collaborate with DingTalk, exploring new innovations to empower the company with technology and lead the food industry into a new era of growth.
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