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EnglishOn September 25, DingTalk’s “The Future of Work in the AI Era – 2025 Ding Summit Jinhua Station” successfully concluded at Cainiao Jingu Industrial Park. This Ding Summit focused on the practical application of artificial intelligence technologies in enterprises, attracting more than 300 digital transformation leaders from various companies.
Representatives from businesses and institutions—including Jiang Ying’an, CEO of Fu Yi Ba E-Commerce; Wei Jun, Chairman of Zhejiang Youkela Lighting Co., Ltd.; and Yu Beiwei, Director of the Information Center at Jinhua People’s Hospital—shared their insights, providing valuable experience for Jinhua enterprises’ digital and intelligent transformation.
Jinhua is a major economic hub in Zhejiang Province. The city started its digital transformation early, and in the past two years has positioned digital transformation of small and medium-sized enterprises as a key pathway for cultivating and developing new productivity. Data shows that the digital transformation coverage rate among Jinhua’s large-scale industrial enterprises has reached 81.22%, ranking among the top three in the province for two consecutive years. Nearly 60% of Jinhua’s large-scale enterprises are currently using DingTalk.
Leading Jinhua industries such as Lvyuan Electric Vehicles, Hornding Dongci, Kyou Comics, and Zhongjian Technology are leveraging DingTalk to actively advance their digital and intelligent transformations. By delving deep into Jinhua’s industrial belt, DingTalk aims to share local organizations’ digital and intelligent transformation experiences, helping Jinhua enterprises accelerate their intelligent transformation and unlock new growth drivers for the regional economy.
In the view of Wu Che, an expert on the digital economy in Zhejiang Province, China’s AI development has entered a period of accelerated national strategic growth. The next 3 to 5 years will mark a tipping point for the explosive adoption of AI applications. Just as smartphones revolutionized the feature-phone era, AI will reshape the organizational structure of enterprises: basic tasks will be taken over by AI, while humans focus on decision-making and innovation. In the future, enterprises will need only two types of talent: AI-savvy, business-oriented hybrid professionals and highly execution-driven employees.
Zhejiang Province Digital Economy Expert Committee Member Wu Che
As a smart collaborative office platform with 700 million users, DingTalk has long been committed to supporting the digital and intelligent upgrade of Chinese enterprises. It currently serves more than 26 million enterprises across over 20 sectors of the national economy, with over 1.41 million AI applications in use.
Zhejiang Youkela Lighting Co., Ltd.
Zhejiang Youkela Lighting Co., Ltd. is an export-oriented lighting company whose partners include first-tier cartoon and national-trend IPs such as Disney, Universal, and National Treasure. Its products are sold worldwide. Faced with management efficiency bottlenecks brought about by business expansion, Youkela leveraged DingTalk to transition from a traditional “workshop” model to a digital organization. It digitized processes such as procurement and quality inspection, built a data-driven decision-making hub, and completely bid farewell to paper-based operations and information silos.
By leveraging DingTalk’s AI capabilities, Youkela智能化ly transformed its business processes. Using RPA combined with AI tables, it built a “Smart Financial Audit System” that automatically checks financial statements every week, reducing the error rate from 6.34% to 2.10%. This significantly improved quality inspection efficiency and reduced human errors. At the same time, AI tables are used to aggregate and analyze customer feedback from e-commerce platforms, boosting the customer service conversion rate by 10%.
Wei Jun, Chairman of Zhejiang Youkela Lighting Co., Ltd.
Wei Jun, Chairman of Zhejiang Youkela Lighting Co., Ltd., said, “AI is the biggest trend today. If you can effectively leverage AI and use productivity tools like DingTalk’s AI tables, improving your performance will come naturally.”
Jinhua People’s Hospital
Jinhua People’s Hospital is a comprehensive Grade-B tertiary hospital integrating medical care, prevention, research, education, and rehabilitation. In January 2024, it launched Jinhua’s first “AI doctor,” actively applying artificial intelligence to enhance service efficiency and improve the patient experience. To accelerate its digital and intelligent transformation, the hospital has fully integrated with DingTalk. Office automation (OA), contract management, personnel scheduling, and mobile healthcare scenarios are all running on DingTalk’s digital platform, achieving full digitalization and intelligentization.
Yu Beiwei, Director of the Information Center at Jinhua People’s Hospital
From a physician’s perspective, Yu Beiwei, Director of the Information Center at Jinhua People’s Hospital, shared the transformative impact of AI: “DingTalk empowers doctors in so many aspects of their daily work. AI helps reduce repetitive tasks, freeing up more time for patient communication and complex medical procedures, thereby improving doctor-patient relationships. DingTalk has taken a crucial step toward enhancing hospital operations, and in the future, both sides will explore even more ‘healthcare + AI’ application scenarios.”
Fu Yi Ba E-Commerce
Fu Yi Ba E-Commerce is an e-commerce company focused on merchant training and product retail. Since its founding in 2015, the company has operated its entire organization on DingTalk.
Facing challenges in recruiting and retaining talent in the e-commerce industry, the company uses AI for resume screening and interview evaluation, aiding in efficient decision-making and reducing the risk of hiring mistakes. In customer service, AI tables consolidate customer feedback, enabling more precise demand management. DingTalk’s AI assistant serves as a “product expert” and functions as an AI customer service representative, raising the average customer service score from 60 to over 80. When patented products face professional counterfeit complaints—a situation that previously required dedicated staff to draft detailed reports—DingTalk’s AI assistant now quickly generates a draft, allowing employees to finalize it with minimal editing, greatly improving work efficiency.
Jiang Ying’an, CEO of Fu Yi Ba E-Commerce
Jiang Ying’an, CEO of Fu Yi Ba E-Commerce, stated, “In the AI era, we will actively embrace DingTalk’s AI capabilities to achieve ‘100x improvement.’ We also look forward to integrating more of DingTalk’s capabilities to help more e-commerce companies achieve 100x efficiency gains.”
During the event, DingTalk also unveiled the “AI Leadership 2025 Summit Grand Benefits,” which will provide in-depth frontline training and services to help Jinhua enterprises master practical skills for the AI era.
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