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EnglishAIOA collaborative management solution is built on DingTalk + low-code + AI, using DingTalk as the system platform base and pre-built OA applications for rapid iteration to meet business needs. The solution provides comprehensive management of people, finances, tasks, and assets around business operations. It features three core applications—from sales to procurement to financial expense—each of which can be used independently or linked together to create a closed-loop business scenario. In addition, it comes pre-loaded with numerous high-frequency OA scenarios, such as fixed asset management, vehicle management, license management, and visitor management, enabling out-of-the-box deployment and fast implementation of enterprise digitalization initiatives.
With the rise of new technologies such as full mobility, big data, AI intelligence, and digital signatures/identity, traditional office models are facing significant challenges:
● From single to collaborative
■ Complex organizational structures with large numbers of employees make collaboration difficult due to intricate roles and responsibilities.
■ Fragmented systems lead to operational breakpoints and severe data silos.
● From manual to intelligent
■ Some business processes lack system support, resulting in insufficient digital coverage.
■ Most tasks are still handled manually, leading to low efficiency.
■ From human-driven to data-driven
■ Data sources are scattered, statistical standards vary, and updates are often delayed.
■ Data is stored in systems but not fully utilized.
■ From fragmented to integrated
■ There is a growing demand for integration, compliance, and security.
■ Localized information systems, domestic IT innovation, and support for overseas operations are increasingly important.
Workspaces: From 1-N to N-1—building role-based workspaces
Intelligently aggregates internal organizational system access points, work tasks, and information to create an internal "Google-like" platform. It supports different industries and job roles, offering personalized workspace content tailored to each individual.
Process Management: A powerful tool for implementing and replicating organizational policies
The Process Center is a one-stop workflow management platform that provides unified task management, process initiation, and query functions. It integrates all business processes, simplifies operational steps, and ensures that every task is completed efficiently. At the same time, it offers process performance analysis aimed at optimizing service delivery, helping to improve the efficiency and speed of process approvals.
Dedicated AI Assistant: Your smarter work partner
Each workspace is equipped with a dedicated AI assistant that can automatically sense data sets across all applications within the space, supporting intelligent data analysis across forms and applications. At the same time, DingTalk collaborates deeply with leading model providers, offering a full range of services—from using, training, and deploying diverse models—to help enterprises build their own super AI assistants.
Marketing Management: An intelligent, full-lifecycle closed loop for marketing management
By integrating the AI assistant, the entire marketing process—from market management and customer management to sales activities and after-sales management—is brought online. It can collaborate with production and finance to build integrated business-finance capabilities.
Procurement Management: An intelligent, end-to-end procurement management solution
● Supplier management: Includes the full lifecycle management of suppliers—from registration and onboarding to certification, rating, performance evaluation, and risk management.
● Procurement demand management: Connects to multiple sources of procurement demands, automatically consolidates them into a procurement demand pool, and handles task consolidation, splitting, and assignment.
● Contract management: Manages contracts from drafting to approval, execution, and archiving. With the help of an intelligent AI assistant, the system performs smart risk checks, sends alerts, and links data calculations, improving overall contract management efficiency.
Expense Control Management: An intelligent expense control management solution
● Pre-management: Forms a reimbursement ledger through prior applications, which is then linked to the subsequent reimbursement process to create a closed-loop business flow.
● Invoice management: Supports multi-channel invoice collection, verification, duplicate checking, and compliance validation. It automatically generates an invoice folder, allowing employees to trigger the reimbursement process through the folder. This helps eliminate fake invoices at the source and mitigate organizational compliance risks.
● Reimbursement management: From pre-application management and standard management to invoice linking, loan offsetting, and finally bank-enterprise payments and automated bookkeeping—the entire process is managed online in a closed loop.
Asset Management: An intelligent asset management solution
The asset management application covers the full lifecycle of assets—from procurement requests, receiving and inspection, issuance and borrowing, transfer and maintenance, to inventory and disposal.
● Asset management: The system assigns an asset card to each asset and automatically generates a two-dimensional barcode for each asset, ensuring one asset—one code—for easy management.
● Asset inventory: Conducts asset inventories by scanning codes, quickly identifies the current status of assets, and analyzes inventory results in real time.
In addition, the AIOA solution comes with a wide range of applications to meet the digitalization needs of different industries. From marketing and sales to contracts, procurement, projects, customer service, expense control, human resources, administration, and task management, these rich scenario applications can be deployed either as a unified solution or independently. They are ready to use out of the box and easy to get started with.
DomTech is DingTalk's officially designated service provider in Macau, specializing in providing DingTalk services to a wide range of customers. If you'd like to learn more about DingTalk platform applications, feel free to contact our online customer service or reach us by phone at +852 95970612 or by email at cs@dingtalk-macau.com. We have an excellent development and operations team with extensive market service experience, ready to provide you with professional DingTalk solutions and services!