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EnglishWith just 3 people, you can manage more than 1,000 property projects nationwide—is that hard to believe?
An efficiency challenge that once seemed impossible has been cleverly solved by Yongsheng Services using AI.
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The Unassuming Yet Crucial Morning Meeting
Founded in 2002 and listed on the Hong Kong Main Board in December 2018, Yongsheng Services is a fast-growing smart city service brand with first-class qualifications and an excellent reputation. For many years, Yongsheng Services has been ranked among China's Top 100 Property Management Service Companies, and in 2024, it ranked No. 9 among China's Top Property Service Companies in terms of overall strength.
Property services are characterized by their "decentralized" nature. As one of the leading property management companies in China, Yongsheng Services operates more than 1,000 property projects across the country. With a growing company and expanding business, new challenges arise: How can the headquarters effectively manage these geographically dispersed projects, deliver consistent high-quality property services, and maintain both competitiveness and a strong reputation?
Li Chuan tells us that the key to solving this problem lies in the seemingly simple daily morning meeting.
To address this, the headquarters has established strict procedures, rules, and standards for morning meetings. At the same time, to provide better service to customers, the headquarters had to assemble a morning meeting quality inspection team consisting of 15 project managers. These managers collect and analyze morning meeting recordings submitted by project teams across the country—checking whether the number of attendees matches, whether greetings are exchanged, whether a mandatory pre-shift briefing is conducted, and whether the collection rate of property fees is discussed or followed up on. This ensures that each project conducts its morning meeting in accordance with the regulations, thereby maintaining consistent, high-quality property services nationwide.
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AI Quality Inspection: Boosting Productivity, Reducing Costs
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Conclusion
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