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EnglishOn March 17, 2024, the AI DingTalk 2.0 annual product launch event was successfully held in Hangzhou. At the event, DingTalk officially unveiled “Wukong,” the world’s first enterprise-grade AI-native work platform, and announced its commitment to building an open AI ecosystem together with developers. Additionally, the brand launched two new AI hardware products—DingTalk A1 Pro smart recording device and the co-branded Cleer H1 AI headphones—continuing to expand its AI hardware lineup and bringing artificial intelligence technology to a broader user base.
Launching the “AI Innovation Factory” Program to Help Startup Teams Bring Their Ideas to Life
To accelerate the development of AI applications, DingTalk, in collaboration with the Hangzhou Future Sci-Tech City Management Committee, has launched the “AI Innovation Factory” program, which is now open for applications from early-stage AI startups, solo founders, and AI-driven SaaS companies. Selected teams will receive comprehensive one-stop support, including policy incentives, talent training, office space, technical empowerment, and access to market resources, helping developers create innovative solutions tailored to today’s needs.
“Wukong” Open for Limited Invitational Testing: Redefining the Enterprise AI Collaboration Platform
One of the most anticipated highlights of this launch event was the official initiation of limited-invitation testing for “Wukong,” the enterprise-grade AI-native work platform. According to Yi Tong, DingTalk’s deputy general manager, “Wukong” is designed to serve as the central gateway and foundational infrastructure for enterprise services in the AI era, enabling software vendors and AI developers to integrate their capabilities into the platform as callable AI skills, thereby empowering millions of businesses to achieve intelligent upgrades.
Centered around the “Wukong” platform, DingTalk will focus on building three major open ecosystems: a skills ecosystem, the OPT (One-Person Team) Agent system, and an enterprise-grade security collaboration framework. Developers can encapsulate their expertise into AI skills and combine them to create personalized AI assistants that cater to clients across various industries, monetizing their solutions through the ecosystem. Moreover, corporate or individual users can submit specific task requests via the platform’s “Demand Center,” allowing the system to match them with suitable engineers or directly invoke existing AI functions, quickly turning ideas into reality.
As the AI development paradigm shifts from “human-written code” to “AI-generated applications,” DingTalk has already completed MCP (Model-to-Product) transformations for core products such as chat, AI transcription, smart spreadsheets, document processing, and address books, fully supporting one-click activation of AI features. Looking ahead, the platform will continue expanding its multimodal AI capabilities, working with partners to build outcome-oriented AI assistants that allow businesses to pay based on actual results, truly realizing the vision of “AI as a Service” for all.
DingTalk A1 Pro Debuts: A Smart Recording Device Designed Specifically for Business Communication
Following last year’s blockbuster DingTalk A1, DingTalk has once again upgraded its offering with the introduction of the DingTalk A1 Pro. As a domestically produced AI hardware device that claimed the sales crown on platforms like Tmall and Douyin just six months after its launch, the A1 series has become a favorite among professionals.
Specially designed for high-frequency conversation scenarios and frequent travelers, the DingTalk A1 Pro features a large 3,000 mAh battery that offers standby times of over six months and can even double as a portable power bank to charge smartphones in emergencies. The new version introduces a touch screen and directional microphones, significantly improving audio clarity during formal meetings and interviews.
In terms of AI functionality, the A1 Pro further refines the user experience: voice keys have been upgraded to customizable AI shortcuts, allowing users to instantly summon DingTalk’s AI assistant to handle daily tasks such as itinerary planning and meeting scheduling. Its signature “AI Transcription” feature has also been comprehensively enhanced, with a speech recognition model supporting more languages and dialects (covering 15 varieties) and simultaneous interpretation capabilities spanning 79 languages across Europe, Asia, and Africa. New additions include visual meeting notes, mind map generation, and AI-powered Q&A, all aimed at boosting productivity.
Currently, the A1 series has opened its API interface, finding widespread adoption in industries such as law, finance, real estate, and catering, helping to reimagine professional service workflows. For example, Liye Cloud, combining the A1 with DingTalk’s AI technologies, has introduced the “Gold Recruiter” AI solution for industrial investment promotion, automating the entire process from client outreach and negotiations to commission settlements. This solution has already been successfully implemented in cities like Shanghai and Hangzhou, dramatically increasing recruitment efficiency and precision.
First Cross-Border Collaboration: Launching the Co-Branded Cleer H1 AI Headphones
DingTalk has partnered for the first time with the renowned smart wearable brand Cleer to jointly launch its first co-branded AI headphones, the H1. While maintaining a lightweight, comfortable fit and high-fidelity sound quality, the H1 integrates call recording and real-time simultaneous interpretation functions, deeply embedding DingTalk’s workflow capabilities. Users can record calls in real time, automatically generate translated summaries, and directly summon DingTalk’s AI assistant to handle follow-up tasks such as sending emails or creating to-do lists.
As DingTalk’s first wearable AI hardware product, the Cleer H1 marks an important milestone in the brand’s efforts to expand both its AI output and its open hardware ecosystem. Both the DingTalk A1 Pro and the Cleer H1 are scheduled to go on sale on April 30 of the same year, with users in Macau and other regions able to purchase them through official channels.
A Four-Stage Incubation Mechanism Ensures Innovative Products Meet Market Needs
To enhance the practicality and commercial viability of its AI products, DingTalk has introduced a “four-stage incubation model”: partner recruitment, closed joint development, customer co-creation validation, and final GTM (Go-to-Market) launch. This ensures that every innovation undergoes rigorous testing in real-world business scenarios, effectively addressing industry pain points.
In collaboration with the Hangzhou Future Sci-Tech City Management Committee, DingTalk will provide resident teams with comprehensive assistance, including policy guidance, technical support, workspace resources, and connections to potential customers. To date, over 20 ecosystem partners and startup teams have joined the “AI Innovation Factory,” spanning diverse sectors such as education, healthcare, and retail.
DingTalk’s deputy general manager, Yi Tong, stated: “We remain committed to an open underlying architecture, hoping to collaborate with more developers and corporate partners to build a thriving AI ecosystem. Through innovative tools and platform support, we aim to empower every creator to find their place in the AI wave and collectively shape a smarter future.”
DomTech is DingTalk’s official designated service provider in Macau, dedicated to serving a wide range of customers with DingTalk solutions. If you’d like to learn more about DingTalk platform applications, feel free to contact our online customer service or reach out by phone at +852 95970612 or email at [email protected]. With a highly skilled development and operations team and extensive market service experience, we’re ready to provide you with professional DingTalk solutions and services!