Recently, the Palace Museum celebrated its 100th anniversary. At the 7th Taihe Forum, held concurrently with the celebrations, experts and scholars from the cultural heritage field around the world gathered to discuss pathways for green and sustainable development of World Heritage sites, as well as practical applications of technology. DingTalk CTO Zhu Hong attended and delivered a keynote speech, sharing DingTalk's technical insights and product practices in using AI to empower the cultural heritage industry.

Building a Digital Palace Museum: Deep Collaboration Between DingTalk and the Palace Museum

Since 2022, DingTalk has served as the Palace Museum's digital partner. Under a strategic cooperation framework, the two sides have worked closely together, combining the Palace Museum's deep expertise in the cultural heritage sector with DingTalk's advanced digital capabilities in office collaboration. Together, they have created a dedicated digital office platform for the Palace Museum, driving the development of the "Digital Palace Museum," enhancing administrative efficiency, and enabling a digital and intelligent upgrade of business management.

AI Empowers Cultural Heritage: From Collaboration to Intelligent Innovation

Currently, the Palace Museum leverages DingTalk's AI capabilities and integrated hardware-software smart devices to achieve efficient collaboration in areas such as real-time communication, meeting organization, and approval workflows. The two parties are now exploring the development of an AI model tailored specifically for the cultural heritage industry, based on large AI models, and expanding the application scenarios of AI in cultural relic preservation and cultural dissemination.

AI Powers Cultural Preservation: Technology-Driven Creative Transformation

At the "Culture + Technology" development sub-forum of the Taihe Forum, Zhu Hong shared DingTalk's technological vision and practical progress in the AI era. He pointed out that AI is a key enabler for the creative transformation and innovative development of traditional culture, and will play an important role in intelligent cultural relic protection, predictive maintenance, inclusive knowledge sharing, and cross-cultural understanding.

For example, AI can analyze environmental data to predict the deterioration trends of cultural relics and propose precise conservation plans. At the same time, it can generate personalized content based on the characteristics of cultural relics, expanding their cultural influence and enabling barrier-free communication across languages and cultures. DingTalk's AI Tables, Knowledge Bases, and other products have already been implemented in the cultural heritage sector, helping institutions improve management and operational efficiency.

Building Industry-Specific Large Models: Ensuring AI Truly Serves Cultural Heritage Scenarios

To unlock greater value from AI in cultural relic preservation and cultural dissemination, DingTalk provides an AI productivity platform that supports cultural heritage institutions in completing the entire workflow—from data annotation and model training to performance evaluation and API deployment—in one stop. This enables the construction of industry-specific large models and their deep integration into actual business scenarios.

DingTalk CTO Zhu Hong stated, "AI is a new form of productivity. Our goal is not simply to bring AI into the cultural heritage industry, but to help the industry better leverage AI. DingTalk will continue to enhance its AI capabilities, innovate AI products, and bring a new way of working powered by AI to the cultural heritage sector."

DomTech is DingTalk's officially designated service provider in Macau, specializing in providing DingTalk services to a wide range of customers. If you'd like to learn more about the applications of the DingTalk platform, feel free to contact our online customer service or reach us by phone at +852 95970612 or by email at cs@dingtalk-macau.com. We have an outstanding development and operations team with extensive market experience, ready to provide you with professional DingTalk solutions and services!