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EnglishOn April 15, the Chongqing Ding Summit concluded successfully under the theme "Work Models in the AI Era." Leaders from hundreds of companies and digital pioneers gathered to discuss how artificial intelligence is driving enterprise transformation and upgrading. The event vividly demonstrated Chongqing's strong momentum in leveraging AI technology to accelerate industrial innovation and high-quality development.
Policy Leadership: AI Drives Manufacturing Toward High-Quality Growth
In his address, Zuo Yijun, Director of the Intelligentization Division of the Chongqing Municipal Commission of Economy and Information Technology, noted that Chongqing’s total industrial output has surpassed RMB 3 trillion, with its manufacturing quality index consistently ranking first in western China. Currently, Chongqing is actively integrating next-generation AI technologies—centered on large models and intelligent agents—into its industrial upgrading process. He also expressed hope that platform companies like DingTalk would closely collaborate with the local ecosystem, co-innovate, and develop more replicable, exemplary AI applications to support regional economic transformation.
Zongshen Power: AI Reshapes Manufacturing Across the Entire Workflow
As one of China’s largest motorcycle production bases, Chongqing accounts for roughly one-third of the nation’s annual motorcycle output, with an industrial chain value exceeding RMB 100 billion. In this thriving manufacturing hub, Zongshen Power is harnessing AI to achieve breakthroughs in both quality management and production efficiency.
The company fed over 100,000 historical quality data points into its AI system, creating a dedicated "Quality Expert Assistant" that has boosted troubleshooting efficiency by 50 times. Frontline workers can now quickly inspect components simply by scanning codes in AI tables, while a product compliance assistant, equipped with multilingual translation capabilities, condenses tasks that once required multiple people and a week’s work into just minutes.
Notably, among the 29 core AI application scenarios implemented by Zongshen Power last year, 13 were built on the DingTalk AI platform. Lu Bo, Manager of the Digital Chain Network Department, stated: "The 'top leader project' isn’t just about senior management; every employee at their post is a decision-maker for their own business. AI doesn’t replace humans—it empowers each 'top leader' to make decisions and execute tasks more efficiently."
Shenchuan Motor: An AI Solution for Global Collaboration
Shenchuan Motor is the world’s leading exporter of small generator brands, operating across more than 150 countries and serving nearly 40 million end-users. With 90% of its customers overseas and employees spread across different time zones, the company faces extreme challenges in cross-regional collaboration.
To tackle these hurdles, Shenchuan Motor built an integrated collaboration framework on DingTalk, boosting overall operational efficiency by 40%. Previously, coordinating meetings consumed half a day, and compiling meeting minutes took another two days; now, DingTalk AI generates meeting highlights and action items in real time, increasing efficiency by over 80%.
Using AI tables, the team independently developed a CRM system tailored to their business needs within months, seamlessly linking order, production, and R&D systems. In cross-border e-commerce operations, an AI-powered customer review analysis tool delivers feedback directly to relevant managers within minutes, enabling rapid product improvements.
Huang Yong, Vice President of Shenchuan Group, emphasized: "The cost of waiting far outweighs the price of experimentation. Rather than sitting back, we should proactively embrace change."
Zhongyuan Huaji: AI Powers High-Standards Biopharmaceutical Manufacturing
In the in vitro diagnostics field, Zhongyuan Huaji products are present in over 110 countries, serving more than 20,000 hospitals. Its microbial mass spectrometer has claimed the global sales crown for four consecutive years.
To balance the security of R&D data with interdepartmental collaboration efficiency, Zhongyuan Huaji deployed a dedicated DingTalk system, enabling full lifecycle account management and integrating with a local encrypted storage solution, resulting in a fivefold increase in collaborative productivity.
The company uses DingTalk AI tables to build an "Open-Source Technology Trend Insight Engine," accelerating information gathering by 500%. The after-sales team operates 12 intelligent Q&A assistants, reducing knowledge retrieval time from half an hour to just two minutes—a 15-fold improvement—and shortening engineer training cycles from three years to merely two months.
Li Bo, Deputy Director of AI and IT at Zhongyuan Huaji, shared: "As long as you’re willing to engage deeply with AI, you can master professional expertise in just two months. AI is no longer a tool passively promoted; it has become a proactive ally sought after by every department—a virtuous cycle has taken shape."
Wukong Debuts: Ushering in an Agent-Led New Era
In March of this year, Alibaba unveiled Wukong, the world’s first enterprise-grade AI-native work platform. Zhao Zhong, Deputy General Manager of the Wukong Business Unit at Alibaba Group’s ATH Business Group, showcased real-world use cases on-site. Jiang Li, an expert from the DingTalk AI Consulting Institute, demonstrated the practical value of AI in daily operations through transcription, AI tables, and hands-on Wukong demonstrations.
Zhao Zhong stated: "Human efficiency has reached its limits. The key going forward is 'agent-driven' workflows—this will become the core production model of the next phase. AI will amplify human capabilities, unlocking creative potential. As foundational models, MCP protocols, agent closed loops, and RAG+Rules technologies mature, work patterns are shifting from 'human-led' to 'agent-led.' This isn’t merely a tool evolution; it represents a profound transformation of production relationships."
To address cybersecurity concerns prevalent in manufacturing, Wukong offers robust features such as permission controls, secure sandboxes, custom skill configurations, and audit trails, providing comprehensive safeguards for enterprises transitioning to AI-driven operations.
Conclusion: Chongqing’s Smart Manufacturing Journey—Coexisting and Growing with AI
From Shenchuan Motor’s global collaboration practices to Zongshen Power’s production upgrades and Zhongyuan Huaji’s pioneering efforts in highly sensitive medical fields, these companies exemplify the "Yu Merchants'" spirit of innovation and bold breakthroughs. They stand as trailblazers riding the wave of technological advancement and spearheading industrial transformation.
In this race toward intelligent manufacturing, DingTalk and Wukong are steadily becoming trusted partners for Chongqing’s industries, helping local enterprises chart a new path of high-quality growth in the AI era. For Macau, which similarly values diversity, integration, and international connectivity, these experiences offer a compelling blueprint for digital transformation.
DomTech is DingTalk’s officially designated service provider in Macau, specializing in delivering DingTalk solutions to a wide range of clients. If you’d like to learn more about DingTalk’s platform applications, feel free to consult our online customer service or contact us by phone at +852 95970612 or via email at [email protected]. Our skilled development and operations teams bring extensive market experience, ready to provide you with professional DingTalk solutions and services!