Português
EnglishDian, a leading medical diagnostic service provider, operates more than 40 chain laboratories nationwide to meet local healthcare needs.
To handle complex financial processes and improve collaboration efficiency among provincial companies, Dian established the Financial Shared Service Center (FSSC) department, which is dedicated to optimizing financial consolidation work and ensuring the precise operation of medical laboratories.
Online Collaboration Boosts Business Efficiency
The FSSC's work relies heavily on online communication and collaboration, so the department places great emphasis on using online tools—especially various features on the DingTalk platform.
By deeply exploring the capabilities of DingTalk's multi-dimensional tables, the FSSC has achieved breakthroughs in three key scenarios: personnel management, data management, and goal management, significantly improving the efficiency of financial operations.
01 Personnel Management: Real-Time Roster Updates Simplify Information Tracking
To address the complex management needs of approximately 50 FSSC members, Manager Han used DingTalk's multi-dimensional tables to create a dynamically updated employee roster. This roster not only covers all necessary personal information but also integrates fields such as ID cards and phone numbers to ensure data accuracy. It supports custom dashboard setups, making personnel information more intuitive and easy to read.
In addition, it supports tracking of job rotations, helping managers quickly filter and locate changes within specific time periods, which facilitates new members' integration into the team.
02 Data Integration and Analysis: Focused Presentation Enhances Meeting Efficiency
Facing large volumes of internal data processing tasks—such as reimbursement records and inquiry data from other laboratories—Manager Han used multi-dimensional tables to effectively clean and clearly present data.
With the help of multi-dimensional tables' large-screen mode, key metrics can be presented more efficiently during cross-departmental meetings, thereby improving the speed and quality of decision-making.
03 Goal Management and Project Progress: Balancing Transparency with Controllability
Member Teacher Hu applied DingTalk's multi-dimensional tables to project management, building a small system similar to OKR to monitor and advance financial process optimization projects.
Through permission controls and automated reminder mechanisms, project team members can focus on their respective tasks, while management can grasp the latest project status globally. This greatly simplifies the preparation process for weekly meetings, making reports more direct and efficient.
The application of DingTalk's multi-dimensional tables has not only resolved many pain points in Dian's FSSC department's internal management but has also boosted overall group-wide collaboration efficiency, enabling the company to respond more agilely to changing market demands and maintain its competitive edge.
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